Grows with the needs of your business.
We offer a range of pricing options to suit the needs of your business.
Free
Ideal to start and to try out the platform or for startups that are validating their business.
Free
Enhance your product with:
- 100 Credits per month
- 15 Magic-hints
- 15 In-App Guides
- 10 Videos
- 5 GB of storage
Startup
Enable your customers to understand and explore your product better.
35
USD
per month
Enhance your product with:
- 3000 Credits per month
- Unlimited Magic-hints
- Unlimited In-App Guides
- 50 Videos
- 25 GB of storage
Business
Ideal for teams with a growing demand and more complex product.
69
USD
per month
Enhance your product with:
- 8000 Credits per month
- Enhanced customization
- Integration support
- 100 Videos
- 50 GB of storage
Free | Startup | Business | |
|---|---|---|---|
| Get started | |||
| Get started | Get started | Get started | Get started |
General | |||
| Credits per month | 100 | 3000 | 8000 |
| AI-Assistant | Included in Free | Included in Startup | Included in Business |
Onboarding | |||
| Magic-hints | 15 | Unlimited | Unlimited |
| In-App Guides | 15 | Unlimited | Unlimited |
Insights | |||
| Conversation insights | Not included in Free | Included in Startup | Included in Business |
Support | |||
| Email support | Included in Free | Included in Startup | Included in Business |
| Dedicated support | Not included in Free | Not included in Startup | Not included in Business |
Frequently asked questions
Your questions answered.
- What are credits and why are they needed?
- Simply put, credits are a way to measure and budget your usage in an uniform and easy way. Since our services heavily rely on AI models that all follow usage based pricing, it makes it simpler to create a pricing that grows with your usage and remains flexible. It is a common practice in the AI industry.
- What can I do with X amount of credits?
- Credits are used for different tasks, which again heavily differ in their cost. As an example, a conversation with the assistant can vary in length.
However here are some examples:- 1500 Credits: Should be enough for over 200 Assistant Conversations
- 1500 Credits: Can transcribe 2.5 hours of video
- 1500 Credits: Can analyse around 300 Documentation sites
The cost of transcribing video is an expensive operation, however it only has to be done once per video that you upload. Same goes for analysis-jobs, since they only have to be done once in a while.
- How do I get more credits?
- You can purchase more credits at any time. The current rates are:
- 1500 Credits: $10
- 3000 Credits: $20
- 7500 Credits: $45 - Bulk purchase discount
- Can I customize the design of the assistant?
- Yes, based on the tiers you can modify the design of the assistant and other elements. However, some customizations require the Enterprise plan.
- Can I get a personal onboarding?
- Yes, feel free to reach out via email onboarding@stepsailor.com or book a call on this website.