AI Assistant
User stuck?
Users can ask questions and get answers based on the data you provide. This can be a video, an article or other resources.
- Immediate answers
- Make sure the user gets an response immediately.
- Deflect support requests
- Spare the support team from answering the same questions over and over again.
Conversation insights
What are they thinking?
The questions users ask the AI assistant are valuable insights to understand their needs and pain points.
- Not linked to the user
- The questions are not linked to the user itself
- Know what your product is lacking
- Understand where your product needs improvement or what kind of learning material is lacking.
Hints & Tips
Help where it's needed
Users prefer to get help right where there are in the product. Hints linked to your learning resources can be great to never let the user search for help.
- One line of code
- These hints are extremely simple to configure and add to the product
- Linked to your learning resources
- You can display your tutorials within the product or redirect the user to your help center and articles.
Resource Maintenance
Connected to your knowledge
What you have to do?
Automations keep your efforts minimal
Docs Generation (Alpha)
From videos to a help center
Record a screencast explaining all your features and let Stepsailor's AI agents generate a help center from it. Export it to Gitbook or Markdown.
Integrations
Bring your data to the table
We integrate your LMS, CRM and other tools or provide a migration path.
Videos
Upload your videos with drag and drop
Just drag and drop your videos and Stepsailor will take care of naming and transcribing them. The videos will be added to your knowledge base and Orion will be able to answer questions about them.
Web Crawling
Just give us a link to your docs
Stepsailor will crawl your documentation, help center or FAQ section and add it to your knowledge base.
In-App Support
Provide help within the product
In-app video player
Display videos in your product
Orions in-app capabalities enable users to consume educational content directly within the platform.
Update Feed
Feature Update Feed
Orion can inform your users about new features and updates in the product facilitating feature adoption and usage.
AI Automisations - SOON
Bring AI to your product without an AI team
Product shortcuts
The user writes a command and Orion executes it
Without the need of AI experts, you can implement an AI assistant that can access your product and execute tasks to speedup the usability of your product.
Data Privacy
Privacy by design
Our assistant data layer enables our assistant to help the user without actually touching the data itself.